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Support & Documentation
Tickets, documents, and support resourcesOpen Tickets
| ID | Title | Priority | Status |
|---|---|---|---|
| TKT-1245 | NAS storage expansion needed | high | open |
| TKT-1243 | Firewall rule update request | medium | in-progress |
| TKT-1240 | PHC performance optimization | low | open |
Create New Ticket
Document Library
| Document Name | Type | Size | Category | Last Updated | Actions |
|---|---|---|---|---|---|
| Network Diagram | 2.4 MB | Infrastructure | 1 week ago | ||
| DR Plan 2024 | 1.8 MB | Disaster Recovery | 2 weeks ago | ||
| PHC SOP | DOCX | 856 KB | Operations | 3 weeks ago | |
| Server Room SOP | 1.2 MB | Operations | 1 month ago | ||
| Oncall Roster | XLSX | 124 KB | Team | 3 days ago |
Support Contacts
Fuse Support
24/7 Technical Support
support@fusemoz.co.mz
+258 84 123 4567
IT Admin
Internal IT Team
it@electrocruz.co.mz
+258 84 987 6543
Emergency
Critical Issues Only
emergency@fusemoz.co.mz
+258 84 000 0000
